• Full-priced items can be returned for a refund within 14 days of the order date.
• Customers cover return shipping costs.
• Sale items are non-refundable and cannot be exchanged.
• To qualify for a return, items must be unused, unworn, and have original tags.
• Exchanges are not offered; customers must place a new order and return the original item for a refund.
• The Big Bad Brown Batch is not liable for lost items during transit.
• Please note, the $12 cost of your return label will be deducted from your refund.
• All return packages must include a tracking number.